GraphQLConf FAQ

General

What is the format of the GraphQLConf 2023, and when will it take place?

GraphQLConf is an in-person event that will take place on September 19-21 in the San Francisco Bay Area at the Hyatt Regency SFO hotel.

Will all sessions be recorded?

Yes! Once the event ends, all attendees will be able to view all sessions on-demand on the GraphQL Foundation YouTube channel. Recordings will be available within two weeks of the event conclusion.

What is the timezone for the event?

GraphQLConf will take place in Pacific Daylight Time, UTC -7.

Speakers

For all session or speaker-related questions, please contact cfp@linuxfoundation.org.

Sponsors

Interested in sponsoring GraphQLConf? Contact graphqlconf@graphql.org to secure your sponsorship today. Learn more.

Contact Us

Answers to many common questions are readily available on this event’s website. If you cannot find the answer to your question, you are welcome to contact us by emailing graphql_events@linuxfoundation.org.

Confidentiality

We never sell attendee lists or contact information, nor do we authorize others to do so. If you receive an email claiming to sell an attendee list for a Linux Foundation event, please forward it to events@linuxfoundation.org.

Code of Conduct

The GraphQL Foundation and the Linux Foundation are dedicated to providing a harassment-free experience for participants at all of our events, whether they are held in person or virtually. GraphQLConf is a working conference intended for professional networking and collaboration within the open source community. It exists to encourage the open exchange of ideas and expression and requires an environment that recognizes the inherent worth of every person and group. While at GraphQLConf or related ancillary or social events, any participants, including members, speakers, attendees, volunteers, sponsors, exhibitors, booth staff and anyone else, should not engage in harassment in any form.

This Code of Conduct may be revised at any time by The GraphQL Foundation or The Linux Foundation and the terms are non-negotiable. Your registration for or attendance at GraphQL, whether in person or virtually, indicates your agreement to abide by this policy and its terms.

Please read the full Code of Conduct for the complete policy and terms.

Diversity & Inclusion

Education and collaboration are vital to the future of the open source ecosystem, and it is imperative to us that everyone in the community that wants to participate feels welcome to do so regardless of gender, gender identity, sexual orientation, disability, race, ethnicity, age, religion or economic status. Our code of conduct outlines our expectations for all those who participate in our community, as well as the consequences for unacceptable behavior.

We offer diversity and need based scholarships and have considered a broad range of both onsite resources and emergency resources as well as a health & safety policy.

If you have ideas on how we can create a more inclusive event, please do not hesitate to let us know. Contact Emily Ruf, Senior Event Manager, at eruf@linuxfoundation.org.

Health & Safety

Updated March 29, 2023

Our attendees’ health and safety remain our top priority as we continue to monitor COVID-19 and look to local, CDC and WHO guidelines to make the best and most informed decisions around onsite safety and requirements.

In-Person Attendance Requirements

Masks

Masks are recommended, but not required, to be worn at the event.

Vaccine Or Negative Covid-19 Test Requirement

At this time, proof of vaccine or a negative COVID test is NOT required to attend the event in person.

All in-person attendance requirements are subject to change based on local guidelines. Registered attendees will be notified 1 month prior to the event of any updates to our mask mandate and other on-site health & safety requirements.

Onsite Health & Safety Measures

Please expect the following measures to be in place at the event.

  • Event signage indicating required health and safety protocols
  • Onsite cleaning and sanitizing of all touch points
  • Sanitized microphones between each speaker’s use
  • Plentiful sanitation stations onsite and personal hand sanitizer bottles and wipes available for participants
  • Wearable Indicators of Social Distance Comfort Levels — We will provide a wearable indicator of social distance comfort levels for event participants to wear onsite (optional but encouraged). Participants are asked to be respectful of each other’s comfort level on social distance.
  • The Linux Foundation does not allow firearms or other weapons, regardless of whether they are permitted or not, or whether they are concealed or not, to be brought into our events. By registering for the event, you are agreeing that you understand this policy and will not bring a firearm or other weapons into the event.

At a minimum, we will be following all mandated venue, municipality, and CDC guidelines. This list, and all protocols, are subject to change should there be a change if local municipality and health agency guidelines indicate or require that they should change. We will do everything we can to provide any updates as early as possible.

The United States COVID-Related Entry Requirements

If you are traveling to the United States, review the entry requirements from your country of origin here. With the ever-changing COVID-19 guidelines, we highly suggest visiting the CDC website regularly for the most up-to-date information as your trip nears. Changes and updates are typically marked at the top of the page. Read carefully to ensure you have the most recent information regarding travel rules and regulations based on your country of origin. The requirements may change so continue to check back regularly.

What should I do if I am onsite and not feeling well?

If you aren’t feeling well, please watch for COVID-19 symptoms. Depending on your symptoms and how unwell you feel, please take an at-home COVID test (we highly recommend traveling with your own tests) or go to the nearest testing facility, urgent care, or hospital.

If you have chest pain or shortness of breath, we advise you to call 911 or go directly to the Emergency Room.

Should you end up testing positive for COVID:

  • Follow the guidance of the testing facility, urgent care, or hospital that you visited in order to best protect yourself, as well as the community.
  • Please follow the guidance of the testing facility, urgent care, or hospital that you visited in order to best protect yourself, as well as the community. The facility at which you test positive will notify the Department of Health if deemed necessary by local guidelines for contact tracing purposes.
  • You will not be able to return to the event.
  • Email Angela Brown, SVP & GM of Events, at angela@linuxfoundation.org, to let us know. While we will need to let event participants know that someone onsite tested positive for COVID-19, we will not disclose your name.

Invoices & Certificates of Attendance

Registration Invoices

Invoice receipts are downloadable from the confirmation email you received after registering under the Payment Receipt Information section. If the downloadable invoice receipt does not meet your needs or you need to have your confirmation email resent, please submit your request here. Please include any additional customization you need for your invoice receipt in the request.

Certificates of Attendance

To request a Certificate of Attendance, please submit a request here.

Please Note: We verify attendance through the registration system, and Certificate of Attendance letters are sent out after the event is completed.

Emergency Resources

Taxi

Allied Yellow Cab

650-579-7000

Closest Police Station

Burlingame Police Department

650-777-4100

Dial 911 for Emergencies

24-Hour Hospital

Mills-Peninsula Medical Center

1501 Trousdale Drive
Burlingame, CA 94010

650-696-5400

Dial 911 for Emergencies or Ambulance

9-minute drive from venue
43-minute walk from venue (2.1 miles)

Urgent Care

Dignity Health – GoHealth Urgent Care

1310 El Camino Real Ste I-J
San Bruno, CA 94066

650-270-2395

9-minute drive from venue (5 miles)

Pharmacy

Walgreens (drive-thru COVID-19 testing)

45 S. El Camino Real
Millbrae, CA 94030

800-925-4733

6-minute drive from venue
39-minute walk from venue (1.9 miles)

24 Hour Rape Crisis Line

Division of Trauma Recovery Services

San Francisco Women Against Rape 24-Hour Crisis Line: 415-647-RAPE (7272)

Onsite Resources

Nursing Room

A private nursing room will be available at the event to aid in the comfort and accessibility for our nursing attendees. The room will be available all days of the event and will be located onsite. For location information, please check with registration or information desk staff onsite.

Venue Accessibility

If you need any assistance locating an elevator, or have other questions about accessibility onsite, please speak to a member of the LF event staff at any of the registration or information desks onsite. If you have questions prior to the event, please emailgraphql_events@linuxfoundation.org.

Wheelchair & Medical Equipment Rental

If you need a wheelchair or scooter, you can rent them from Bay City Medical Supplies. Please contact them directly for rates and availability.

Zen Zone

All attendees are invited to use the Zen Zone as needed for sensory relaxation, meditation, and worship. It is a physical space where conversation and interaction are not allowed, where attendees can go if, for any reason, they can’t interact with other attendees at that time.

Communication Stickers

At Registration, attendees can pick up communication stickers to add to their badges. Communication stickers indicate an attendee’s requested level of interaction with both other attendees and press (including photographers and videographers).

  • Green = Open to communicate.
  • Yellow = Only if you know me, please.
  • Red = I’m not interested in communicating (or being videotaped or photographed) at this time.

Please be respectful of attendee communication preferences.

Interaction Pins

Please be mindful of attendee’s pins throughout the conference and use this tool to communicate appropriately:

  • Green = Handshakes and high 5’s are welcome with frequent handwashing.
  • Yellow = Still being cautious, elbow bumps only.
  • Red = No contact at all, please remain 6 feet away.

Don’t see a pin? Assume red until given permission from the other attendee.

Share your Pronouns

Pick up a pronoun sticker from registration to share your pronouns with other conference attendees. Please be respectful of attendees’ pronouns.

First Aid/Medical Assistance

If you require first aid or medical assistance, please visit our registration desk or the venue front desk. For emergencies, please dial 911.

How to Handle a Harassment Report

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of the event staff immediately. Event staff can be identified by staff badges and/or shirts onsite and can be found at the event registration counter at any time. Our staff has had incident response training, responds to harassments reports and does so in accordance with the process recommended by the Ada Initiative, which can be found on the Geek Feminism Wiki.

Conference staff will be happy to help participants contact hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference.

If you are planning to attend and have concerns regarding another individual who may be present, please reach out to us pre-event. Precautions will be taken to ensure a victim’s comfort and safety, including, but not limited to providing an escort, prepping onsite event staff, keeping victim and harasser from attending the same talks/social events and providing onsite contact cell phone numbers for immediate contact.

The Linux Foundation Contacts:

Emily Ruf, Senior Event Manager (eruf@linuxfoundation.org)

Angela Brown, SVP & General Manager of Events (+1-575-694-2263;angela@linuxfoundation.org)

Refund Policy

Cancellations

If you must cancel for any reason, please sign back into your registration, click the “Register/Modify” button and select “Unregister.” If you need further assistance, email registration@linuxfoundation.org.

Refunds will only be issued for cancellations received two weeks prior to the event start date, including bulk ticket request refunds, and will appear as a credit on the card’s statement 7 – 10 business days after cancellation. Due to the ongoing pandemic, individual refund requests due to COVID-19 positive tests will be honored up until the start date of the event, and must be accompanied by a photo of a positive COVID-19 test.

Please note: Refunds can only be issued on the card the original payment was made.

Substitutions

If you are unable to attend, you may substitute another attendee in lieu of cancellation. To substitute an attendee, sign back into your registration, click the “Register/Modify”, and select “Transfer Registration” on your confirmation page.

Other Registration Types

Scholarships

For information about scholarship opportunities, please click here.

Speakers

You should have received a registration link in your acceptance email. If you did not, please contact cfp@linuxfoundation.org for more details.

Sponsors

A registration link was shared in an email to your company’s sponsorship contact. Please reach out to your company’s sponsorship contact if you need to register as a Sponsor. For further questions, please email sponsors@linuxfoundation.org.

Media

If you are a member of the media interested in attending this event and have not received a complimentary access code to attend, please contact events@linuxfoundation.org and a member of our PR team will be in touch.

Group Discounts

If you have a group of 5 or more people, you can receive a 10% discount on all passes. All pass types must be the same, and all registrations must be processed under one group registration and must be paid with the same credit card. To create a group, select “Add Another Person” to your registration. When 5 or more people are added the 10% discount will be automatically applied.

Scholarships

The Linux Foundation’s Registration Scholarship program exists to support individuals who may not otherwise have the opportunity to attend Linux Foundation events in two categories:

Diversity Scholarships

Applicants must be from a traditionally underrepresented and/or marginalized group in the technology and/or open source communities who are unable to attend without some financial assistance. Including, but not limited to: persons identifying as LGBTQIA+, women, persons of color, and/or persons with disabilities.

Need-based Scholarships

Individuals who apply should be active members of the open source community who are unable to attend for financial reasons and are unable to get funding from their companies.

Registration Scholarship recipients will receive a complimentary registration pass. Registration Scholarships are awarded based on a combination of need and impact. Selection will be made by an assembled group of reviewers who will assess each applicant’s request.

Receipt of a scholarship does not, on its own, guarantee entry to the event. Recipients need to adhere to The Linux Foundation Health and Safety rules and regulations or the scholarship is null and void.

Applicants can be approved for up to 2 (two) Registration Scholarships per calendar year.

  • Application Deadline — Friday, July 21, 2023 11:59 PM PST
  • Notifications — Week of August 7, 2023
Apply for a Scholarship

Visa Letter Request

If you require a visa letter to attend GraphQLConf, please read the instructions and then fill and submit the form to request a visa.

Sponsors

DIAMOND

PLATINUM

GOLD

SILVER

Partners

MEDIA PARTNERS

COMMUNITY PARTNERS